Payments & Subscriptions Terms

Creators can earn money on Airtime in two different ways:

  • Hosting one time paid events in Rooms.
  • Enabling Room subscriptions that are billed monthly on a recurring basis.

One Time Paid Events

Payments

Airtime is a place to watch live events hosted by music artists, influencers, and more. Most events are free for all Airtime users - meaning they do not require payment to watch. Some events are pay per view - meaning they require a one time payment, in the form of a ticket, to watch. All hosts set ticket prices for their own events on Airtime, and payment to an event grants you access to that specific event only.

Refunds and Cancellations

You may cancel any purchased tickets to upcoming events up until the start time of the event. Once an event starts, cancellation is not possible. You may cancel your ticket purchase by visiting the settings section of the Airtime app on iOS and Android.

Creator Revenue Share

Airtime shares 80% of the net revenue with the creator of each Room on a monthly basis. “Net Revenue” includes the associated fees collected by payment processors and other platforms, such as:

  • Fees collected by Apple and Google for in-app purchases made by users on iOS and Android respectively. All monthly subscriptions that are made from within the Airtime mobile app are subject to a 30% fee collected by Apple and Google.
  • Fees collected by Stripe to issue payments to creators.

Frequently Asked Questions

For more information on paid events and FAQs, please visit:
https://support.airtime.com/hc/en-us/articles/360050863213

Room Subscriptions

Payments

VIP Members pay a monthly subscription fee to unlock additional features (described below) available only to paid subscribers within a Room. By subscribing to a particular Room, you will only have access to the paid features within that Room.

You may subscribe to as many Rooms as you like. Each Room may have its own monthly subscription price set by the Room host, and every Room subscription will appear under your Subscriptions in the settings section of the Airtime app on iOS and Android.

Billing & Cancellations

All subscriptions are billed monthly on a recurring basis until cancelled. Payment will be charged to your Apple ID / Google ID account at the beginning of every billing cycle. Your subscription will renew automatically, unless it is cancelled at least 24 hours before your current cycle. Your account will be charged for renewal within 24 hours prior to the end of the current period. There are no refunds.

You can manage and cancel your subscriptions at any time by going to your account settings on the App Store or Google Play after purchase. You also have the option to cancel your subscription to a Room at any time by visiting the settings section of the Airtime app on iOS and Android.

Subscription Benefits

Benefits

Free

VIP Member

Access to all free events in Room

X

X

Watch with friends

X

X

Basic chat

X

X

Basic reactions

X

X

Featured messages

X

Exclusive reactions

X

Free Membership

  • Access to Free Events: Free events that take place in any public Room are available for all users, at no extra cost. All users can join any public Room, and watch free live events.
  • Watch with Friends: Free members can watch all live events streaming in a public Room.
  • Basic Chat: Free members may send chat messages in the public Room using the chat functionality. Chat messages are moderated and must adhere to our Content Policy & Guidelines. Messages from free users are limited to 150 characters per message, and are not guaranteed to be seen by the moderators or by other users in the Room. Depending on the volume of other users sending messages in the Room, we may drop messages from free users to ensure the chat stream does not overwhelm users.
  • Basic Reactions: Free members may send basic reaction emojis in the Room. These reactions are enabled by default and can be accessed by tapping on the smile icon in the bottom right corner of the screen. There is no limit to how many reactions can be used, however, we encourage all of our users to be respectful and limit their reaction use so as not to disrupt the flow of the Room.

VIP Membership

  • Featured Messages: VIP Members will have no limit on the number of characters per chat message. Their messages will also be prioritized above free users, allowing them more visibility relative to free users. We do not guarantee however, that a message from a VIP Member will be shown or viewed by any user in the Room.
  • Exclusive Reactions: VIP Members have access to Exclusive Reactions that appear more prominent and visible when they are used in the Room.

Creator Revenue Share

Airtime shares 80% of the net revenue with the creator of each Room on a monthly basis. “Net Revenue” includes the associated fees collected by payment processors and other platforms, such as:

  • Fees collected by Apple and Google for in-app purchases made by users on iOS and Android respectively. All monthly subscriptions that are made from within the Airtime mobile app are subject to a 30% fee collected by Apple and Google.
  • Fees collected by Stripe to issue payments to creators.

Frequently Asked Questions

For more information on Room Subscriptions and FAQs, please visit:https://support.airtime.com/hc/en-us/articles/360048969433-Subscriptions-FAQ

Terms of Service

For more information, please visit our Terms of Service and Privacy Policy. If you are a Creator and have elected to receive payments from Airtime, please visit our Creator Terms of Service.