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Part-time IT Support Technician

Palo Alto, CA

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We’re looking for an exceptional part-time IT Support Technician to join us on our journey. If you like working with a high-impact, cross-functional, collaborative team and enjoy autonomy and empowerment… keep reading!

Airtime IT Team:   

The IT team at Airtime is looking for a motivated individual to help support our fast-growing team of some of the best and brightest minds in the business! You will provide assistance to team members across the country and all over the world! If you’re the first person your friends and family call when they’ve got an issue with their computer/phone/internet/etc., then this job is for you! If your nickname is “Genius Bar” and that nickname is not ironic, then you’ll probably fit right in!  

What you’ll do: 

  • Support our West Coast Airteam approximately 15-20 hours per week (afternoons/evenings)
  • Address support tickets in a timely/efficient/detailed/friendly manner
  • Diagnose/troubleshoot technical issues on Mac and PC devices (in-person and remote)
  • Support local A/V equipment and  network maintenance
  • Receive equipment deliveries and log  information in asset tracking system
  • Provide white-glove support experiences for team members
  • Work on a wide variety of exciting projects at a fast-growing company 

What We’re Looking for:

  • High school diploma or equivalent. 1-2 years of relevant professional experience (in a desktop support role or similar) preferred. Current students (particularly those in relevant fields of study) are encouraged to apply
  • Must have experience supporting MacOS/iOS/Windows hardware and software
  • Experience with mobile device management software
  • Web development/programming (HTML/CSS/Javascript) skills a plus
  • Attention to detail, superb organization and communication skills are essential
  • You are eager to learn, grow, and be a part of something special!
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Airtime Logo

Airtime Media, Inc

Our conviction

We believe that life's better when we experience it together.

Our mission

To inspire people to spend more time experiencing what they love with those they love - no matter where they are.

Our vision

A world where people feel as close and connected through technology as they do when they're together in person.

Who we are

Our company was founded by Sean Parker and is backed by Accel, Andreessen Horowitz, Founders Fund, Google Ventures, Kleiner Perkins, and a host of other incredible partners. We have a world-class team in the Bay Area and Brooklyn led by our leadership team (see bios below). We're well-funded, running at full sprint, and always looking for extraordinary people who want to help us build a new way to use the Internet—together.

Airtime leadership

Sean Parker, Founder & Executive Chairman
Daniel Klaus, President
Prakash Ramakrishna, VP of Engineering
Gui Seiz, VP of Product Design
Sanidhya Khilnani, VP of Product Management
Deborah Cardoso, VP of Finance & Team
Chika Chandrashekar, VP of Strategy

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